Job Vacancies

Educational Sales Representative

Are you interested in a new and exciting challenge in one of the world’s most exciting and rewarding industries?

If so, The Educational Company of Ireland (Edco), Ireland’s leading educational Publisher for over 100 years, wishes to recruit an experienced Sales Representative to its growing team. Reporting to the Sales Manager this exciting position involves selling and promoting the company’s highly successful print, digital and e-learning range of publications and resources to schools in Limerick, Clare & Kerry.

We are looking for a well organised self-starter, with a positive outlook, good people skills and ideally with an interest in Education and technology.

The ideal candidate should also be able to demonstrate a high level of skill in the areas of communication, relationship building, organisation, sales presentation and time management.

Key requirements:

A proven track record in sales is essential with a proven history of achieving and exceeding sales targets
Excellent communication, presentation and customer service skills
Energy, drive and ambition, with the ability to handle challenges and drive to succeed
Knowledge of technology and ICT including the basics of Microsoft Word, Excel, Outlook, and PowerPoint
Comfortable with presenting via Microsoft Teams, Zoom and other virtual platforms
The ability to work as an individual or as part of a highly successful team
Full driving licence

Key Duties and Responsibilities

Account management of all schools in the territory
Building and maintaining relationships
Achieving set sales targets
Growing product market share
Participation required at some events held on weekends and/or weekday evenings

Interested candidates with a full, clean driver’s licence should forward their CV with an accompanying letter, by 22nd July 2022, to:

E-mail: jobs@edcolearning.ie

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Edco Digital Support Technician – Job specification

Responsibilities

The successful candidate will be working as part of Edco’s Digital Support Team and will report directly to the CTO. The position involves a wide range of duties and responsibilities, specifically:

User admin across a number of Edco’s Digital Platforms
Providing over the phone, remote & occasional on-site support
Documenting customer service queries and support issues in a clear & concise manner
Performing feedback collection and analysis across a number of Edco’s digital platforms
Identifying service and app improvements to drive customer satisfaction and build on Edco’s Digital market share
Dealing with customer service queries including: registration and access issues
Managing the digital support phone line
Providing customers with product and service information
Assisting Sales Representatives with Digital in-school demonstrations
Preparing relevant reports
Undertake other relevant duties as assigned.

Requirements

The successful candidate must:

Possess excellent communication and interpersonal skills and project a professional company image through phone, e-mail and on-site interaction
Be a positive, pleasant and flexible individual willing to be proactive and work on any given task until it’s completed
Have strong comprehension of emerging media and technologies
Be able to work under pressure & multi-task
Being a team player & a positive influence in the Digital Team

Desirable